disclaimer

Groundfloor QLD Pty Ltd comply with the Australian Privacy Act 1988 and new privacy provisions affecting private sector organisations that came into effect on 21st December 2001. Groundfloor QLD Pty Ltd regard all information collected as confidential.

This is Groundfloor QLD Pty Ltd's website. We are committed to protecting user privacy. We understand that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided.

Purpose of Collection

Groundfloor QLD Pty Ltd collect personal information about you for the purpose of providing educational exchange programs and associated services. This also includes the following purposes:

to determine whether you are eligible for the program/services about which you requested information;
to notify you about changes or news relating to the program/services about which you have requested information;
to send you information on related Groundfloor QLD Pty Ltd products/services which we think you may be interested in;
to notify you about changes to our web site; and
to ask your opinion to help us improve our service.

We only ask for information that is necessary for the purposes outlined in this policy.

You may opt-out of these communications at anytime. If you do decide that you no longer want to be contacted by us or to receive information from us, please send an email to groundfloorqld@bigpond.com and we will remove you from our mailing list. For other forms of communication you may also contact us by post, fax or telephone.

Collection

Groundfloor QLD Pty Ltd collect all personal information directly from the individual, except in the case of references.

Disclosure

We will not sell, rent, share, trade or give away any information we hold about you to anyone outside Groundfloor QLD Pty Ltd and our recognised partner organisations. We will only disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Groundfloor QLD Pty Ltd or the site; (b) protect and defend the rights or property of Groundfloor QLD Pty Ltd, the site or the users thereof, and (c) act under exigent circumstances to protect the personal safety of users of Groundfloor QLD Pty Ltd, the site or the public.

Links

Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Security

Personal information collected by Groundfloor QLD Pty Ltd and our website is stored in secure operating environments that are not available to the public. At present, we centralise some records of personal information for all Groundfloor QLD Pty Ltd operations, including this website, in Australia. Therefore, we may perform some of our data processing of your personal information outside of your country of residence, for example in Australia. To do this, we may transfer your personal information internationally to other countries including Australia. Groundfloor QLD Pty Ltd will protect your personal information no matter where we process or store your data by following this privacy statement.

Note: By submitting your personal data to Groundfloor QLD Pty Ltd, you hereby consent to this transfer of your personal information.

As required by the Australian Privacy Act 1988, and the amendments introduced on the 21st December 2001, we follow strict security procedures and take appropriate measures to ensure that your information is not disclosed to a third party or other unauthorised personnel without your permission.

Accuracy of your personal information

Personal information held by Groundfloor QLD Pty Ltd can be updated at anytime to by contacting:

Po Box 2159
Shed 1/24 McLean Street (Office)
Bundaberg QLD 4670
Australia

Information Automatically Logged

We may use your IP address to help diagnose problems with our server and to administer our Web site. We may also aggregate statistics about our customers, sales, traffic patterns, and related site informationfor internal research purposes only, but these statistics will include no personally identifying information.

Business Transfers

In the unlikely event that Groundfloor QLD Pty Ltd, or its assets are acquired, customer information will of course be one of the transferred assets.

Requesting access to your personal information

You can request access to the personal information we hold about you by contacting:

Po Box 2159
Shed 1/24 McLean Street (Office)
Bundaberg QLD 4670
Australia

Note: In some circumstances, however, we do not have to provide you with all, or part of, the information requested.

Contact

If you have any queries about our privacy and security practices, please contact groundfloorqld@bigpond.com.